Warning: Gambling can be addictive. For adults 18+ only. Know your limits.
Responsible Gaming

789b's Commitment to Responsible Gaming

789b believes entertainment should be enjoyable, not stressful. Our responsible gaming tools and guidelines are here to help you stay in control at all times.

18+ Age Limit
24/7 Support Services
6 Protection Tools
100% Privacy

What is Responsible Gaming and why does it matter?

At 789b, we want to give you more than just the thrill of gaming — we want you to always feel safe and happy. Responsible Gaming means enjoying games on your own terms, deciding for yourself how much time and money you spend. It's not a restriction; it's how you keep the fun going longer.

Millions of people in Bangladesh enjoy online gaming every day. But in some cases, entertainment can gradually become a habit — and that habit can start to have a negative impact over time. 789b always wants its members to stay informed, which is why we have a range of protective tools and support systems in place.

The core principle of Responsible Gaming is simple — gaming should be one part of your entertainment, not the centre of your life. When you maintain that balance, your experience at 789b becomes truly enjoyable.

789b's Promise: We always place our members' mental wellbeing and financial security above profit.

Warning Signs of Problem Gaming

It's not always easy to notice when gaming habits start becoming a problem. If you recognize any of the signs below, start using our responsible gaming tools or reach out to our support team.

Loss of Time Control
Spending more time gaming than planned and being unable to stop.
Overspending
Spending more than your set budget on betting.
Chasing Losses
Placing more bets in an attempt to recover lost money.
Social Withdrawal
Prioritizing gaming over spending time with family and friends.

Self-Assessment Questionnaire

If you answer "Yes" to more than 3 of the questions below, you should speak with our support team.

1 Do you often plan to stop playing but find yourself unable to?
2 Has gaming caused conflict with family or people close to you?
3 Do you feel angry, frustrated, or restless after a loss?
4 Do you feel bored or empty when you are not gaming?
5 Is gaming affecting your work, studies, or family responsibilities?
6 Are you betting more to try to win back what you've lost?

789b's Responsible Gaming Tools

789b offers a range of effective tools on the platform that let you take full control of your own gaming experience. These tools are completely confidential and can be activated at any time from your account settings.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. Once set, the limit cannot be increased before the specified period ends.

Loss Limit

Gaming will automatically stop once you have lost a set amount — preventing further losses.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, you'll be logged out automatically.

Cooling-Off Period

Take a gaming break for a set period (1 day to 6 weeks). No transactions will be processed on your account during this time.

Self-Exclusion

Suspend your account for a fixed period of 6 months to 5 years. This decision cannot be reversed.

Reality Check

You'll receive periodic reminders showing how long you've been playing and how much you've spent.

How to activate: Log in to your account → Profile Settings → Responsible Gaming section → Choose your preferred tool. Contact our support team for any assistance.

Guide to Setting Smart Limits

The most important part of responsible gaming is being honest about your own financial limits. The table below will help you set the right limits for yourself.

Limit Type Recommended Amount Comments
Daily Deposit 10% of monthly entertainment budget Prevents unnecessary overspending
Weekly Loss Limit 50% of weekly budget Protects Against Major Losses
Daily Session Time 2–3 hours maximum Protects Mental Health
Reality Check Every 30 minutes Keeps You Aware
Total Monthly Budget Up to 5% of income Ensures financial stability
Keep in mind: Betting should never be seen as a source of income. It's entertainment — and entertainment should have a budget. Chasing losses by placing more bets is the biggest mistake you can make.

Self-Exclusion: When You Need a Break

Sometimes the best decision is to step away from gaming for a while. Self-Exclusion at 789b is a powerful, easy-to-use tool that you can activate yourself at any time.

Self-Exclusion Steps:

1
Log in to your account

Access your 789b account and click on the profile icon.

2
Open the Responsible Gaming Section

Go to "Responsible Gaming" in the Settings menu.

3
Choose Self-Exclusion

Choose how long you want to take a break — 6 months, 1 year, 2 years, or permanently.

4
Confirm

Once you confirm your decision, your account will be suspended immediately.

5
Get Support

Our support team will be there for you throughout your self-exclusion period. Don't hesitate to reach out.

Important: Do not attempt to open a new account while self-exclusion is active. This goes against the core principles of responsible gaming, and we reserve the right to identify and close any such accounts.

Protection for Minors

789b strictly prohibits gaming by anyone under the age of 18. Age verification is mandatory at registration, and we verify identity documents through our KYC process.

  • Use parental control software on your device.
  • Keep your login credentials away from younger members of your household.
  • Never allow a child or teenager to use your gaming account.
  • If an underage user is identified, the account is immediately closed and all associated data is deleted.

Gaming Risk Level

Stay informed — know how cautious you need to be and when.

Limited Spending
Low
Moderate Spending
Moderate
Budget Exceeded
High
Out of Control
Risky

Emergency Support

If you or someone you know is struggling, get immediate support now.

789b Support: Available on 24/7 live chat

5 Tips for Safe Play

  • Set a budget before you start playing and stick to it.
  • Avoid gaming when you are tired or feeling low.
  • Accept that losses are part of the game — don't chase them with more bets.
  • Take regular breaks and make time for your family.
  • Keep up hobbies and other activities outside of gaming.

Why 789b's Responsible Gaming Measures Stand Out

Personal Protection

Individual limits and controls for every member. Protection customized to your profile.

Complete Confidentiality

Your use of responsible gaming tools is completely private. No one will know which limits you have set.

Effective Immediately

Takes effect as soon as a limit or self-exclusion is activated. No waiting, no complications.

24/7 Expert Support

Our responsible gaming specialists are available around the clock via live chat.

Awareness Initiatives

Responsible gaming tips and information are shared regularly through emails and notifications.

Ethical Business Practices

789b never targets or entices players who are experiencing gambling-related problems. Our promotions always operate within ethical boundaries.

Responsible Gaming FAQs

Yes. Any balance remaining in your account when self-exclusion is activated will be returned to your registered payment method. The process typically takes 3–5 business days.

Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this is intentional, to prevent impulsive overspending.

A Cooling-Off period is a temporary break — from 1 day up to 6 weeks — after which your account reactivates automatically. Self-Exclusion is longer-term — from 6 months to permanent — and cannot be cancelled before the period ends.

Not directly. However, if a family member contacts 789b support, we can speak with the account holder and take the necessary steps. We take family concerns seriously.

No. Setting deposit or time limits has no effect on your bonuses or promotions. However, if Self-Exclusion is active, promotional emails will be automatically disabled.

Play Safe, Enjoy Smart

Join 789b and enjoy all the benefits of responsible gaming. We're with you — every step of the way.

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