Privacy & Security

789b Privacy Policy

Your personal information matters to us. Here you will find a clear and transparent account of how 789b collects, uses, and protects your data.

Last updated: January 1, 2026  |  Applicable to: All 789b Members
Important: By using the 789b website or app, you agree to this Privacy Policy. We will never sell your information.

1 Introduction & Scope

789b (https://789b.ng) is a trusted online gaming and Sports Betting platform operating in Bangladesh and international markets. This Privacy Policy explains how 789b collects, uses, and protects your personal information.

This Privacy Policy applies to the following:

  • The 789b website (https://789b.ng) and all associated pages.
  • The 789b mobile application (Android and iOS).
  • Any 789b product or service that references this policy.
  • Our customer support and live chat service.

789b adheres to international data protection standards (GDPR-inspired) and is fully committed to respecting the privacy of its members.

2 What Information We Collect

789b only collects information that is essential to delivering its services. We never gather unnecessary or excess data. Below you will find a detailed breakdown of what is collected and why.

Personal Identification Information

  • Full name and date of birth (required for age verification).
  • Email address and mobile number.
  • Residential address and country.
  • National ID / Passport number (required for KYC verification).

Financial Information

  • BKash / Nagad / Rocket mobile banking number.
  • Transaction history — deposits, withdrawals, and bonuses.
  • Account balance and betting records.

Technical Information

  • IP address and device type.
  • Browser and operating system information.
  • Login time, session data, and cookies.
  • Analytics data on which pages you visited and how long you spent on them.
Please note: 789b will never ask for your full bank PIN, OTP, or password. If you receive any such request, treat it as fraudulent and contact our support team immediately.

3 How Your Information Is Used

789b uses your information for specific purposes. The table below clearly outlines the purpose and legal basis for each type of data use.

Data Type Purpose of Use Legal Basis
Full name, email, and mobile number Account Registration and Verification Contractual Requirements
National ID Card Age & Identity Verification (KYC) Legal Obligation
Payment Information Deposit & Withdrawal Process Contractual Requirements
Betting History Responsible Gaming Monitoring Legitimate Interest
IP and Device Information Security & Fraud Prevention Legitimate Interest
Cookies & Analytics Platform Development & User Experience Consent

789b may also use your information for the following purposes:

  • Sending relevant promotions and bonus offers (with your consent only).
  • Identifying and resolving technical issues on the platform.
  • Fulfilling legal requests from government or regulatory authorities.
  • Keeping Responsible Gaming tools active and effective.

4 Sharing Information with Third Parties

789b never sells your personal information. However, in limited and specific circumstances, data may be shared with trusted third parties.

When your information may be shared:

  • Payment Processors: Providers such as bKash, Nagad, and Rocket receive only the minimum information necessary to complete a transaction.
  • Identity Verification Services: With licensed verification providers for the KYC process.
  • Legal Authorities: Upon a valid court order or legitimate request from a regulatory authority.
  • Technology Partners: Hosting and cybersecurity providers — all bound by strict confidentiality agreements.
Our Commitment: 789b never sells or transfers your information to advertisers or third-party marketers.

5 Cookies & Tracking Technologies

The 789b website uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly.

Cookie Types:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences (language, theme, etc.).
  • Analytics Cookies: Helps identify which pages are visited most frequently.
  • Marketing Cookies: To show relevant offers — only with your consent.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect how 789b functions.

6 Data Security Measures

789b uses industry-standard technology and processes to protect your information. Our security team monitors systems around the clock.

  • 256-bit SSL Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Protected against server attacks.
  • Regular Security Audits: Regularly audited by a third-party security team.
  • Data Masking: Sensitive information (such as card numbers) is masked within the system.
  • Access Control: Only authorized staff can access specific data.
In the event of a data breach, 789b will notify the affected members and relevant regulatory authorities within 72 hours.

7 Your Privacy Rights

As a 789b member, you have several important rights over your own data. Contact our support team to exercise any of these rights.

  • Right to Access Your Data: You have the right to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request that your data be deleted under certain circumstances.
  • Right to Restrict Processing: You may request that the processing of your data be temporarily suspended.
  • Right to Data Portability: You may request a copy of your data in a structured, portable format.
  • Right to Object: You can opt out of marketing communications at any time.
Response Timeframe: 789b will respond to any request within 30 days. In complex cases, an additional 60 days may be required — you will be notified if this applies.

8 Data Retention Policy

789b retains your information only for as long as necessary. After account closure, certain data may be kept for a defined period to meet legal obligations.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal and Regulatory Requirements
Financial Transactions Minimum 7 years AML and Financial Regulations
KYC Documents 5 years after account closure Identity Verification Regulations
Cookies & Analytics Maximum 2 years Platform Development
Support Conversations 3 years Service Quality Assurance

9 Minor Privacy

789b's services are intended exclusively for adults (18+). We do not knowingly collect information from minors.

  • Age verification is mandatory at the time of registration.
  • If an account belonging to a minor is identified, it is closed immediately and all associated data is deleted.
  • Parents should use parental control software on their children's devices.
  • If you suspect anyone under 18 is using 789b, please notify us at [email protected].

10 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our Data Protection Officer (DPO).

  • Email: [email protected]
  • Live Chat: Available at all times in the bottom-right corner of the website.
  • Response Time: Maximum 72 hours (on business days).
Privacy Policy Updates: If this policy changes, a notice will be posted on the 789b website and sent to your registered email address. Continued use of the service after any changes constitutes acceptance of the updated policy.

Why should I trust 789b with my privacy?

We don't just follow the rules — we want to earn your trust.

We Do Not Sell Your Data

789b never sells your personal information to third-party advertisers or data brokers — that is our core commitment.

GDPR-Inspired Protection

Following international data protection standards, 789b ensures the security of your information with full transparency and accountability.

256-bit SSL Encryption

Every transaction and login is protected by industry-standard SSL encryption. Your information remains out of reach from any unauthorized access.

Minimal Data Collection

789b only collects information that is strictly necessary to provide its services. We do not ask for any data beyond what is needed.

Right to Erasure

You may request the deletion of your data at any time. We will act within 30 days in accordance with applicable law.

24/7 Support

For any privacy-related questions, our dedicated support team is available 24/7. Reach us via live chat for an immediate response.

Questions About the Privacy Policy

Absolutely not. 789b never sells your personal data or transfers it to third parties for advertising purposes. Only a limited amount of information may be shared for payment processing or legal compliance, as detailed in this policy.

Absolutely. You can view and update your information by logging into your account and visiting Profile Settings. For more complex requests, contact our support team — we will respond within 30 days.

Partially. Financial transaction and KYC data must be retained for a set period (5–7 years) after account closure for legal reasons. However, marketing and analytics data is deleted immediately.

If this policy is updated, a notice will be posted on the website homepage and full details will be sent to your registered email address. For significant changes, you will be notified at least 15 days before they take effect.

Disabling marketing and analytics cookies will not affect your experience. However, turning off session and security cookies may cause issues with login and game loading. We recommend only disabling non-essential cookies in your browser settings.

Play Safe, Trust 789b

Your data is secure, your privacy matters. Join 789b today and enjoy a world-class gaming experience with complete peace of mind.

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